Thank you for shopping at Platinumen™.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product.
Before you return a product, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
- You obtained a Return Merchandise Form (RMF) from us
To obtain a Return Merchandise Number (RMF), contact us:
Send the product with its original packing and the RMF form, to:
P. O. Box 8232
Fort Wayne, IN 46898
Once the returned item is received, you will be credited the original price of the item in the same method that you used to order the item.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of return shipping to Platinumen™.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: